Additional Learning Library Sections

Visitation is an essential part of reunification and case management. Safety for both children and families is our top priority. Ignite Families follows strict protocols during supervised visitation.

Respite & Crisis Care

Staff must be trained on placement disruption protocols—knowing how to stabilize a child when sudden moves occur.

Crisis teams must coordinate with DCS within 1 hour of placement disruption.

All staff should keep a Crisis Contact List on hand: DCS caseworkers, supervisors, foster families, and emergency law enforcement contacts.

Provide immediate support to children experiencing placement transitions with trauma-informed techniques (comfort items, calm space, reassurance).

Burnout Prevention & Staff Resilience

Workload management strategies

Encourage pacing, case prioritization, and time-blocking.

Stress management techniques

Breathing exercises, short breaks, mindfulness.

Peer support systems

Every new hire is paired with a mentor for their first 90 days.

Open-door policy

Supervisors must check in bi-weekly on staff morale and emotional well-being.

Employee Assistance Program (EAP)

Confidential access to counseling and support services.

Sentinel Event Reporting

Sentinel events are rare but critical. Examples: serious injury to a child during services, suicide attempts during care, or violence occurring in visitation.

01

Immediate action: Ensure safety of all involved.

02

Notification: Contact supervisor and Rod Strozier II within 1 hour.

03

Documentation: Complete Sentinel Event Report within 24 hours.

04

Investigation: Internal review conducted within 72 hours.

05

Corrective Action Plan: Developed and submitted to oversight bodies as required by The Joint Commission.

Purpose: To protect families, staff, and community members, while reinforcing our readiness to respond to real-world crises with professionalism and care.