Resources

Our Culture & Mission

At Ignite Families, we work with love, intentionality, and excellence. We are united in supporting each other and the families we serve. Each member of our team brings expertise, commits to learning, and shares knowledge.

We do not cut corners. We strive to be elite, not generic. Our services are never cookie-cutter—they are customized, compassionate, and culturally competent.

We uplift our colleagues, support foster families, and partner respectfully with the Department of Child Services. Leadership is shared across services so that no one person carries the burden alone, and each area has a dedicated expert who can lead with clarity and confidence.

Why We Stand Out

  • Professionalism: We model the highest standards in communication, customer service, documentation, audit and court readiness.
  • Customer Service: We treat families, foster parents, and DCS colleagues with empathy, responsiveness, and respect. We are timely and thorough. We exceed expectations.
  • Family Reunification: Every service we offer is rooted in restoring relationships and helping families thrive long after our involvement ends.

We are ELITE

Elite: a select group that is superior in terms of ability or qualities to the rest of a group or society

E – Exemplary Service

We deliver services with integrity, consistency, and cultural humility. Every interaction reflects our commitment to high standards and deep respect for the families and partners we serve.

L – Leadership at Every Level

From the newest team member to the CEO, everyone leads. We empower staff to take initiative, make informed decisions, and lead within their service areas. Leadership is shared, not siloed.

I – Intentional Impact

Our work is never one-size-fits-all. We tailor our services to the unique needs of each family. Every plan, visit, and communication is done with purpose—to promote healing, growth, and lasting reunification.

T – Team-Centered Culture

We support one another relentlessly. We train, mentor, and uplift our peers, knowing that a strong, united team builds strong families. Collaboration is not optional—it’s foundational.

E – Expertise-Driven Excellence

Our staff are subject-matter leaders. Every service area is led by an expert who ensures quality and accountability. We don’t cut corners—we set the standard for what elite, ethical, and effective care looks like.

Continuous Learning and improvement is vital. Enter our learning portal to explore and sharpen your saw.

Why do I need to be a Leader?

Because we will accept nothing less. Leader roles contribute to the health and growth of our company, helping to build knowledge and expertise, while keeping costs down. Savings can be used to offer the best salaries, benefits, and perks in our industry. Therefore, leader functions are expected and built into your hourly rate. And the benefits circle right back to you!